Vinted Shoppers Express Frustration About Size Changes
Shoppers are voicing their frustration following a change that caused listings displaying inaccurate size information.
This online marketplace has updated its sizing categories for women's and children's garments but did not contact all users about the change.
Digital Channels Backlash
Countless users and merchants have taken to social media saying Vinted listings now show an altered size classification versus the original listing because of the remapping.
The platform stated the revised method more closely matches comparable marketplaces.
The platform has recommended to examine their items and manually change the size where appropriate, resulting in member annoyance.
Size Classification Updates
Before the change, the sizes had both numerical and alphabetical indicators, such as S/8 or M/10.
The new system has an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was formerly size 12 but is now a UK 16-18.
Shopper Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Not many brands say XL is a 20-22," which is what Vinted now does.
Stephanie Gallen, located in Scotland, said garments she listed featuring size 14 markings were showing in the marketplace as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
A different user, based in Derby, said she had been left angered because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she stated.
Platform Context
The platform boasts over 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: earlier, Vinted reversed a change concerning shipment methods due to shopper criticism.